Terms of service

GENERAL INFORMATION

Welcome to EasyStride Pets! The terms "we", "us", and "our" refer to EasyStride Pets. EasyStride Pets provides this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. EasyStride Pets runs on Shopify, which enables us to provide these Services to you.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity on your account.

SECTION 2 - OUR PRODUCTS

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. All descriptions of products are subject to change at any time without notice, at our sole discretion.

SECTION 3 - ORDERS

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. If we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.

You may return or exchange your purchase only in accordance with our Refund Policy.

You represent and warrant that your purchase is for your own personal or household use, and not for resale or commercial export.

SECTION 4 - PRICING AND BILLING

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Prices do not include applicable taxes, shipping, handling, customs, or import charges unless expressly stated otherwise.

You agree to provide current, complete and accurate purchase and account information for all purchases made. You represent and warrant that the payment information you provide is true, correct and complete, and that you are duly authorized to use the payment method for the purchase.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or events outside of our control. Once we transfer products to the shipping carrier, title and risk of loss transfer to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content included on this site, such as text, graphics, logos, images, product reviews, and software, is the property of EasyStride Pets or its content suppliers and is protected by international copyright and trademark laws.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor and have no control over. You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Our Service may contain links to third-party websites or materials that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

EasyStride Pets runs on Shopify's technology, which enables us to provide you with the Service. Any purchase you make is made directly with EasyStride Pets. Shopify is not responsible for any aspect of the sale between you and EasyStride Pets, including any injury, damage, or loss resulting from your purchase. You expressly release Shopify from any claims, damages, or liability arising from your purchase or transaction with EasyStride Pets.

SECTION 10 - PRIVACY

All personal information you provide to us through the Service is subject to our Privacy Policy, available here. By using the Service, you acknowledge that you have read our Privacy Policy.

SECTION 11 - FEEDBACK

If you send us creative ideas, suggestions, or feedback, you agree that we may use it in any way, including commercially, without any obligation to compensate you.

SECTION 12 - ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to change or update information at any time without prior notice.

SECTION 13 - PROHIBITED USES

You are prohibited from using the site or its content: for any unlawful purpose; to violate any regulations, laws, or ordinances; to infringe upon our intellectual property rights or the rights of others; to harass, abuse, or harm another person; to submit false or misleading information; to upload viruses or malicious code; to use automated means, including bots, scrapers, or AI agents, to access the Service without our permission. We reserve the right to terminate your use of the Service if you violate any of these terms.

SECTION 14 - AGENTS

If you use, permit, enable, or cause the deployment of an automated Agent to access or interact with our Service, that Agent must clearly identify itself as such in all requests (e.g., via the user-agent string), must not disguise itself as a human, and must not attempt to bypass any measures we use to restrict or control automated access. We may limit or block any Agent's access to the Service at our discretion.

SECTION 15 - TERMINATION

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

SECTION 16 - DISCLAIMER OF WARRANTIES

THE SERVICE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SECTION 17 - LIMITATION OF LIABILITY

IN NO EVENT SHALL EASYSTRIDE PETS, OUR AFFILIATES, DIRECTORS, EMPLOYEES, OR SHOPIFY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICE OR ANY PRODUCTS PURCHASED USING THE SERVICE.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless EasyStride Pets, Shopify, and our affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

SECTION 20 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement between you and us regarding the Service.

SECTION 21 - ASSIGNMENT

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms at any time without notice.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws applicable in the jurisdiction where EasyStride Pets operates.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of the Service following the posting of changes constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at easystridepets@gmail.com.